mi71 Privacy Policy — Your Information Is Our Responsibility

1. Introduction and Scope

mi71 ("we", "us") treats your privacy as a top priority. This Privacy Policy ("Policy") describes what personal information we collect when you use the mi71 website and services, how we use it, and how we keep it secure. This Policy applies to all users of the website at https://mi71.lat.

By using the mi71 platform, you agree to the terms of this Privacy Policy. This Policy works alongside our Terms and Conditions. If you disagree with any part of this Policy, please stop using our services.

This Privacy Policy may be updated from time to time. We will post a notice on the website for any significant changes. We recommend checking this page regularly to stay informed of updates.

2. Types of Information Collected

mi71 collects several types of information from its users. This information falls into two main categories:

2.1 Information You Provide Directly

When you register with mi71 or use our services, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Residential address
• Payment-related information (bKash, Nagad, Rocket, or Upay account numbers)
• Documents required for identity verification (copy of national ID card or passport)
• Security question answers and account preferences

2.2 Information Collected Automatically

When you use the mi71 website, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, version, and language settings
• Pages visited, click history, and session duration
• Information from cookies and similar tracking technologies
• Transaction history and gaming activity data
• Referral source (how you arrived at the site)

3. Purposes for Using Information

mi71 uses collected information for the following legitimate purposes:

• Account Management: To handle registration, login, password recovery, and account security.
• Identity Verification: To complete the Know Your Customer (KYC) process and ensure compliance with anti-money laundering requirements.
• Financial Transactions: To process deposits and withdrawals and to maintain transaction records.
• Customer Support: To resolve your issues via live chat or email.
• Technical Improvement: To improve platform performance and user experience.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Personalized Experience: To deliver relevant offers and notifications based on your preferences.

4. Information Sharing and Disclosure

mi71 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties for functions such as payment processing (e.g. bKash, Nagad, Rocket, Upay), technical support, and customer service. These partners may only use the minimum information necessary to carry out their specific tasks.

4.2 Legal Obligations

If disclosure of information is required by law or court order, mi71 will act accordingly. Information may be shared with regulatory authorities where necessary to comply with anti-money laundering laws.

4.3 Business Transfers

If mi71's business or assets are transferred in any circumstances, user information may also be transferred. You will be notified in advance in such a case.

5. Cookie Policy

mi71 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your language preferences and other settings.
• Analytics Cookies: Help improve the platform by analyzing how the site is used.

You can disable cookies from your browser settings, but doing so may limit some functionality on the site.

6. Data Security Measures

mi71 has implemented industry-standard technical and organizational measures to protect your information:

• SSL/TLS Encryption: All data transmissions are handled through encrypted channels.
• Secure Servers: Our servers are protected by high-grade firewalls and access controls.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Access Controls: Only authorized personnel can access user information, and only when necessary.
• Regular Security Audits: Security audits are conducted regularly to identify system vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available for added account security.

However, no transmission over the internet can be guaranteed to be completely secure. Please use a strong password for your account and do not share it with anyone.

7. Data Retention Period

mi71 retains your information only for as long as necessary. Specifically:

• Active account information: For the entire period the account remains active.
• After account closure: Information required to meet legal obligations may be retained for up to 5 years.
• Financial transaction records: For the period required under applicable law.
• Customer service communications: For a reasonable period after the issue is resolved.

Once the retention period ends, information is securely deleted or anonymized.

8. User Rights

As a user of mi71, you have the following rights regarding your own information:

8.1 Right to Access

You may request a copy of the information we hold about you at any time.

8.2 Right to Correction

If your information is inaccurate or incomplete, you may request that it be corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may be required to be retained due to legal obligations.

8.4 Right to Object to Processing

You may withdraw your consent for marketing communications or non-essential data processing.

8.5 Right to Data Portability

You may request your information in a structured, readable format.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat.

9. Protection of Minors' Information

mi71 is for users aged 21 and above only. We do not knowingly collect information from any minor. If such information reaches us, we will take immediate steps to delete it and close the associated account.

If you believe a minor is using our platform, please contact us immediately.

10. Third-Party Links

The mi71 website does not contain links to any third-party sites. If you navigate to any site outside our platform, that site's own privacy policy will apply — mi71 is not responsible for the practices of that site.

11. International Data Transfers

Due to the nature of the service, your information may be stored or processed on servers outside Bangladesh. In such cases, mi71 ensures that transferred information is subject to appropriate safeguards and that the standards of this Policy are upheld.

12. Changes to This Policy

mi71 reserves the right to amend this Privacy Policy at any time. For significant changes:

• A special notice will be published on the website.
• Registered users may be notified by email.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The date of the updated policy will always be shown at the top of the page.